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Contact us

Customer Service


You can contact us via:
  • Email - Please fill out the contact form
  • Live Chat - Start a chat with our team
  • Phone: 021 812 0814 

    Available:
    Mon-Fri: 08:00-16:00 (SAST) Closed public holidays

    Customer Service tip:
    If you are contacting us about a faulty product or wishing to make a guarantee claim, we'll need the following details (fill out the contact form):

     

  • Your order number or proof of purchase/receipt
  • Photo(s) of the defective item(s)
  • The product batch code – More information on batch codes can be found here
  • This information will help us to resolve your query promptly.

    B2B & Wholesale

    Wholesale & Trade queries - please choose the B2B option on the contact form